Privacy policy

1. Information We Collect

1.1 Personal Information

We may collect:

  • Name

  • Email address

  • Phone number

  • Delivery address

  • Payment-related information (NOT stored on our servers; handled securely by payment gateways)

1.2 Location Information

We collect your location:

  • To show nearby restaurants

  • To deliver food to your location

  • To provide accurate delivery tracking

You can enable or disable location access anytime in your device settings.

1.3 Usage Data

We automatically collect:

  • Device information (model, OS version)

  • IP address

  • App usage statistics

  • Crash reports (for improving performance)

1.4 Cookies & Tracking

We may use cookies or similar technologies to personalize the app experience.


2. How We Use Your Information

We use collected data to:

  • Create and manage your account

  • Process and deliver orders

  • Provide customer support

  • Improve app performance and user experience

  • Prevent fraud and ensure security

  • Show relevant offers and promotions


3. How We Share Your Information

We do not sell your information.

We may share data with:

  • Delivery partners (for delivering orders)

  • Restaurants (to prepare your order)

  • Payment gateways (for secure transactions)

  • Service providers (analytics, crash logs, notifications)

  • Law enforcement, only if required

All third-party partners follow secure data-handling policies.


4. Third-Party Services & SDKs

Our app may use:

  • Google Maps API (location services)

  • Firebase (authentication, analytics, crash reporting)

  • Razorpay / Paytm / Stripe (payments)

  • Push Notification Services

These providers have their own privacy policies.


5. Data Security

We implement:

  • Encryption

  • Secure servers

  • Limited employee access

  • Regular security audits

However, no system is 100% secure; you use the app at your own risk.


6. Data Retention

We retain your information only as long as needed:

  • Account data is kept until you request deletion.

  • Order history may be stored for record-keeping.

  • Payment data is stored by the payment gateway, not by us.


7. Your Rights

You have the right to:

  • Access your data

  • Update or correct your data

  • Request deletion of your account

  • Withdraw location permission

  • Opt out of promotional messages

To request data deletion, contact us at:
[your email here]


8. Children’s Privacy

Our app is not intended for children under 13.
We do not knowingly collect data from children.


9. Changes to This Policy

We may update this Privacy Policy occasionally. We will notify users of any major changes.